Who we are

In this Privacy Policy references to "we" and "us" are to PC Network Services Limited, company number 3314366, registered office 4 Porter Close Lower Earley, Reading RG6 4JB. Trading as PC Network Services Ltd and operating from  Unit1, Poplar Lane Winnersh, RG41 5JR

The information we collect via this website may include:

• Any personal details you type in and submit, such as name, address, email address, etc.
• Data which allows us to recognise how you use this website. We can enhance the service if we learn about what you like and don’t like. We assign a number to each user to help us track your visit to our site. This number is saved on your computer and is called a 'cookie'. It is not possible to identify a particular user by means of a Cookie alone. You can be assured of anonymity. We will not know who you are, even if we issue a Cookie. Of course if you want, you may choose not to accept or to delete the cookie that is held on your computer. The cookie is also used for anonymously recording what parts of the service you use.
• Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our site.
• E-mail addresses are required in order to register for access to the client area.
• Order history - used to confirm status of warranty of parts purchased from us.

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

• To process your order and to process any application for credit.
• To carry out security checks (this may involve passing your details to a credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions).
• Warranty processing and confirmation

• You can ask us to update your personal information by emailing precise details of your request to support@pcnsltd.com
• You can ask us not to send you future marketing communications. To do this, simply email support@pcnsltd.com with your request.
• You also have the right to request a copy of any personal information we hold about you. Email your request to support@pcnsltd.com. We reserver the right to make and adminastrative charge for this service.

This privacy policy only covers this website. Any other websites which may be linked to our website are subject to their own policy, which may differ from ours.