We provide telephone and remote support. Most problems are solved immediately without the time and expense of a site visit. All work is managed by our bespoke helpdesk system, which you can access remotely to raise support queries and review the progress of outstanding jobs. Our client database contains details of all your hardware, software and support history making fault diagnosis and resolution quick and effective.

We supply a wide range of hardware and software to meet your requirements. We provide cost-effective solutions ranging from a single desktop PC to a multi-server system. We can also upgrade your existing hardware and provide major software upgrades. All equipment and software supplied is configured for the best possible performance.

Our in-house monitoring system provides remote management information on the status of your equipment. This allows us to take a proactive role in maintaining optimum system performance. For example, we can monitor the success of daily backups and anti-virus updates to make sure these vital tasks are performed correctly. Our monitoring system is competely automated and the data can be viewed via your client login page.

We can design and install a system tailored to your specific needs or install an out-of-the-box solution. From a single ADSL line to a multi-site solution linked by dedicated lines, we can help. We provide cabled or wireless networks with internet access and email handling, along with anti-virus and spam filtering.

Data backup should be a vital part of your IT strategy. It allows you to continue doing business even after a disaster strikes. Think of it as like a spare tyre for your car or a liferaft on a boat. You hope you never have to use it but when you need to, it must work. So your backup strategy must be well thought out, it needs to make sure you are backing up the information you need as frequently as you need onto a reliable storage media.